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MULTILINGUA - MULTIMEDIA

This Privacy Policy (hereinafter referred to as the "Policy") provides information about the collection, storage, processing and use of your personal data.

The company "MULTILINGUA-MULTIMEDIA" (or "Company") "based in Kifissia Attica,

3D Iktinou  Street, protects and respects your personal data (otherwise" Personal Data or Data ") and complies with the General Data (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).

For any queries regarding this Policy, as well as any issues related to the processing of your Data and the exercise of your rights, you can contact the Data Protection Officer (DPO) of the Company at the email address info@multilingua.edu.gr.

A few words about MULTILINGUA-MULTIMEDIA

MULTILINGUA-MULTIMEDIA (multilingua.edu.gr) has as its object the provision of educational services that contribute to the development of the modern professional. The goal of MULTILINGUA-MULTIMEDIA is to offer educational solutions that respond in a complete way to the business requirements of companies and at the same time to provide professionals with a wide range of knowledge that they can use on a personal and professional level.

What is personal data?

The term "personal data" refers to information of individuals, such as name, postal address, e-mail address, contact telephone, etc., which identify or may identify you.

What is Personal Data Processing?

This Privacy Policy (hereinafter referred to as the "Policy") provides information about the collection, storage, processing and use of your personal data.

The company "MULTILINGUA-MULTIMEDIA" (or "Company") "based in Kifissia Attica, 3D Iktinou  Street, protects and respects your personal data (otherwise" Personal Data or

Data ") and complies with the General Data (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).

 

For any queries regarding this Policy, as well as any issues related to the processing of your Data and the exercise of your rights, you can contact the Data Protection Officer (DPO) of the Company at the email address info@multilingua.edu.gr.

What categories of personal data we collect and for what purpose.

 

 

When you contact us, (eg through the Contact Form of our website or in any other way), to express interest in the Education, Hosting and Certification services we provide and / or to subscribe to our newsletter we collect and process your contact details, such as: First name, last name, contact phone, contact email.

 

Cookies

"Cookies" are small pieces of files in the form of text, which are stored in your browser when you visit the website.

We use only the absolutely necessary cookies. The absolutely necessary cookies are essential for the proper operation of the website. They let you browse and use its features, such as access to safe areas. These cookies do not recognize your personal identity. Without these cookies, we cannot offer effective operation of our website.

 

The data collected based on the cookies policy is deleted based on the cookies policy.

In no case is sensitive data collected and processed.

How do we collect data?

The website collects information that the user gives us in one or more of the following ways:

 

• when subscribing to newsletters

• when filling out any form on our website

• information such as your IP address is automatically collected

 

The processing of users' personal data from the website is carried out after information and with the consent of the user. The Company fully complies with the provisions of the EU General Data Protection Regulation (GDPR).

 

How long do we keep your personal data?

 

MULTILINGUA-MULTIMEDIA keeps your personal data, as mentioned in paragraph 1 above, as follows:

 

·         In case of provision of Education, Hospitality and Certification services, after the Expression of Interest, your personal data is kept for as long as the services are active. After any termination of the contract or the final termination of the Services for any reason, your personal data is kept for a maximum of 14 months from the date of termination, unless provided by law to maintain them for a longer period.

·          In case of non-provision of Hospitality and Certification Training services, after the Expression of Interest, your personal data is kept for a maximum of 14 months.

To send a Newsletter, your personal data is retained for as long as the service is active. After any permanent termination of the Service by you for any reason, your personal data is kept for a maximum of 14 months from the date of termination, unless provided by law for their retention for a longer period.

·         For communication via email and / or through the Contact Form, your personal data is kept for a maximum of 14 months from the date of communication, unless provided by law for their retention for a longer period.

 

 

 

 

 

Will MULTILINGUA-MULTIMEDIA process your personal data for other purposes?

 

MULTILINGUA-MULTIMEDIA will not process your personal data for purposes other than those listed above. In the event that MULTILINGUA-MULTIMEDIA wishes to use your personal information for other purposes, it will do so only after informing you of this and obtaining your explicit consent.

 

Who are the recipients and for what purpose are personal data transmitted to them?

 

Recipients of personal data can be for all the above services.

 

MULTILINGUA-MULTIMEDIA may transmit data to third parties cooperating and based in Greece, for the development, support and provision of the above services, which follow the processing rules and security requirements set by MULTILINGUA-MULTIMEDIA. The transmission of data concerns only cases of further technical support (eg for the solution of technical problems). Data that may be transmitted include:

• Name

•Contact Phone number

• Contact E-mail

 

The data processing takes place in the infrastructure of the cooperating companies located in Greece.

In addition to the above, MULTILINGUA-MULTIMEDIA does not disclose, process or disclose your personal data to third parties, except where notification / transmission is required by applicable law.

 

What are your rights as a user of the Services, regarding the processing of your personal data?

 

You have the following rights:

 

• Right to information / Transparency: You have the right to know who is processing your data, what it is and why.

• Right of access: You have the right to request free access to your Data.

• Right of correction: You have the right to request the correction of inaccurate personal data and the completion of your missing details.

• Right to delete ("right to forget"): You have the right to request the deletion of Data, under certain conditions, such as when the Data is no longer needed or you have revoked your consent.

• Right to restrict processing: You have the right to ask us to restrict the processing of your Data for as long as your processing objections are pending.

• Right to data portability: You have the right to request the transfer of your Data to another controller.

 

• Right to object: You have the right to object to the processing of your Data and we will stop processing it, unless there are other compelling and legitimate reasons that prevail over your right. If you have stated your consent to the collection, processing and use of your Data, you may revoke, without retroactive effect, your consent at any time.

 

In addition, you reserve the right to submit a written complaint to the competent supervisory authority regarding the protection of personal data, ie to the Personal Data Protection Authority 1-3 Kifissias Ave., PC 115 23, Athens + 30 210 6475600, contact email contact@dpa.gr).

 

What is the identity and contact details of the personal data controller?

 

Responsible for processing personal data is the company "MULTILINGUA MULTIMEDIA COMMERCIAL BUSINESS NETWORK SEMINARS "(" MULTILINGUA-MULTIMEDIA ") based in Kifissia Attica (3D Iktinou Street,  14561) by contacting 210 80864141 and 210 6144357.

Who can you contact about issues related to the protection of your personal data?

 

To exercise of your rights deriving from the current legislation on personal data protection (General Regulation for the Protection of Personal Data 2016/679 / EU, Law 4624/2019) send an email to info@multilingua.edu.gr or letter at the headquarters of the company, at the address 3D Iktinou Street,  14561,  Kifissia.

 

For any queries you can contact us at 210 8086414 and 210 6144357.

 

Other communication issues

 

MULTILINGUA-MULTIMEDIA is not responsible for the leakage of your personal data from your notification through the pages of third parties or other websites on the internet.

 

What is the applicable law when we process your Data?

 

Applicable Law is the Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679 / EU, Law 4624/2019 and in general the current national and European legislative and regulatory framework for the protection of personal data. The competent courts for any disputes arising related to your Data are the Courts of Athens.

 

How will you be notified of any changes of this Policy?

 

We update this Policy whenever necessary. If there are significant changes in the Policy or the way we use your Personal Data, we will post the update hereof on our website before the changes take effect and we will notify you in any appropriate way. We encourage you to read this Policy regularly to know how your Data is protected.